FAQ

What can we help you with today?

For Investors

You can become an Investor by selecting a Strategy Manager here and clicking ‘Invest.’ Alternatively, you can create an Investment Account in MyFXTM.

First, verify your profile in MyFXTM and then make the minimum deposit amount.

Your Strategy Manager needs to match your desired risk level and return. A Strategy Manager’s risk level is based on their maximum drawdown, aggression level and the statistics on their closed trades.

You can find more information on these terms in our FXTM Invest Definitions page.

You can make a deposit via an internal transfer or an external transfer (credit cards, e-wallets, bank transfer).
  1. Go to the ‘Accounts Overview’ section in MyFXTM.
  2. Select the Investment Account you wish to withdraw funds from and click ‘Withdraw’.
  3. Fill out the required details and click ‘Submit’.

If you wish to withdraw the full amount select ‘I’d like to withdraw all funds and close the account’.

Go to the ‘My Investment Accounts’ section in MyFXTM and select the ‘Pause’ option next to ‘Account Status’. All your investments on that account will then be paused.

To resume your investments, go to ‘Account Status’ and select ‘Resume’.

  1. Go to the ‘My Investment Accounts’ section in MyFXTM.
  2. Select the investment account name you wish to change the protection level for.
  3. Click ‘Protection Level’ under the ‘Account’ section.
  4. Select ‘Edit’ next to your current level and adjust it to your preference and click ‘Set’.
  1. Go to the ‘My Investment Accounts’ section in MyFXTM.
  2. Select the investment account name you wish to change the protection level for.
  3. Click ‘Safety Mode’ under the ‘Account’ section.
  4. You will see an indication demonstrating if the feature is on or off. Click on the ‘Enable/Disable’ button next to it based on the action you wish to take.

You can find more information on Safety Mode in our FXTM Invest Definitions page.

The profit share is deducted from your Investment account:

- At the end of the Monthly Interval
- When you request a withdrawal.
- When you close your investment account.

No, they can’t. Any trading activity takes place on the Strategy Manager’s account and is copied proportionally onto your investment account.  
 

Anytime you wish. In case of open positions, deposits and withdrawals are executed during the underline instrument’s trading hours.

No there are not. Please note that a Strategy Manager’s past performance does not guarantee future results.

There are four ways to control risk.

  1. Protection Level.
  2. Safety Mode.
  3. ‘Pause’ button.
  4. Choosing a Strategy Manager with a similar risk profile to yours from the Strategy Managers Top Ranking page.

You can find more information on all of the above in our FXTM Invest Definitions page.

After requesting to withdraw all your funds, choose the ‘I’d like to withdraw all funds and close the account’ option and click ‘Submit’.

  1. Go to the Account Overview page
  2. Scroll down to the My Investment Accounts section
  3. Click on the blue Archive link on the top right.

Yes, every 30 days you will receive via email an investment account statement. By clicking " download your full report here" you can see all closed trades and profit share (%) paid to your Strategy Manager for the period.

In addition you can generate a report inside MyFXTM by selecting your investment account and clicking on the 'Statement' tab. Select the dates you wish to generate a report for and click 'Download'.

Each time your Strategy Manager opens a trade, you open a position at the same time with the same price based on you and your Strategy Manager’s equity.

The formula is: Ratio = Investor Equity/ Strategy Manager Equity. 

Example: If the Investor’s equity is 1000 USD and the Manager’s Equity is 200 then:

Ratio= 1000/200 = 5

When the Manager BUYS 1 lot of EUR/USD, based on the ratio (= 5), the investment account will BUY 5 lots of EUR/USD at the same price.  

  • Statistics on the Strategy Manager Ranking page are updated every hour while the statistics in MyFXTM are live.  
  • Your Investment Account is paused.
  • You have safety mode switched on.
  • Profit share deduction (every 30 days).
  • You requested a withdrawal.

The formula is:  % change in profit of the Strategy Manager’s account * investment amount – profit share.

If you invested your $100 on this Manager from day 1, and the Manager’s overall profit was at 200% then your initial investment would have grown to $300.

If your Manager’s overall profit grew from yesterday’s 200% to today’s 300%, then your initial investment will now have grown to $400.

The % change on that day for a new investor is: (400-300)/300= 33.33%. 

So, a new investor who also invested $100 and started following the Manager while his overall profit was at 200%, will also have a 33.33% ($33.33) gain on his investment making his current investment $133.33.

Because a small amount of risk is necessary to generate any potential profits.

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