Client Services

We're in Tune with Our Clients' Needs

What distinguishes ForexTime (FXTM) as a forex company is our ability to recognize our clients' individual needs and respond to them in the best way possible. We strive to ensure that there will be no problems in your path, and in the unlikely case that there are, we endeavour to make these vanish immediately. Our job is to serve you and we plan on doing so in the most exceptional manner imaginable.

Multilingual Customer Support

As an international company representing an international market, we aim to reach all of our clients worldwide. Being proficient in many languages tears down the boundaries of communication and enables us to respond effectively to your needs. We equally represent all of our clients worldwide and we respect that many may feel more comfortable speaking in their native language. Our ability to communicate in many languages makes problem solving easier and it means that your needs will be met quickly and efficiently.

Trading and Technical Support

At ForexTime (FXTM) we provide unparalleled trading support in order to help our clients improve as traders. We help you analyze your trading mistakes in order to better your strategy and avoid such mistakes in future. Furthermore, our team makes sure that any problem you may experience with any of our products will be explained and dealt with promptly.

Easy Account Opening Process

Opening an account with ForexTime (FXTM) is a simple, fast and straight forward process. We take you through a few quick registration steps and once you've provided us with the details we require and some basic documents, your account will be approved as soon as possible, often within the same day. It's a quick and uncomplicated procedure.

Wide Variety of Deposit and Withdrawal Methods

We understand the importance of convenience when it comes to deposits and withdrawals. Each client feels comfortable depositing and withdrawing money through their own preferred method. For this reason, we are working on developing as many deposit and withdrawal methods as possible. We will ensure that these processes are fast and uncomplicated so there will be no need to worry about missing trading opportunities or experiencing delays in getting your money back.

Diverse Selection of Trading Platforms

We use state of the art technology to optimize your trading experience regardless of the device or platform you want to use. We provide the leading trading platform; MT4 and its successor MT5, which we‘ve made available to all popular operating systems and all modern devices. Moreover we offer our very own Web Trader platform which provides access to the markets directly through your web browser, giving you the ability to take advantage of the opportunities exclusively available to the forex market with ease and convenience.

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Risk warning: Trading is risky. Your capital is at risk. Exinity Limited is regulated by FSC (Mauritius).